Facebook developer support phone number. Assign users to the business account.

Facebook developer support phone number This guide specifies how you can verify your phone number and its required formatting for the Cloud API. This is the name that will show for your business phone number once approved. Meta for Developers; Blog; Success stories; Support. Upon success, the API will respond with true and a verification code will be sent to the business phone number, using the delivery method and language specified in the request. This is what work for me 1. Click ; Click Give game feedback. If you Buttons. ; The appeal Phone number Not Registered. Note that since this is a production number, you can send messages to any number. Registering Phone Numbers. I am not sure about the correct steps to get this done, docs are so unclear about it. I trying to add 3 diferent numbers, 2 number already registered on whatsapp and I fail to add the 2 number, so i can't add it, and then I buying new numbers and trying to add again so this issue coming. I got back to the WhatsApp Manager but I am unable to add a real phone number, because the Phone numbers link on the left menu is disabled. Phone number not registered on the WhatsApp Business Platform. com/direct-support/)? That's one way to reach FB if you are eligible for that channel. September 8 at 3:57 AM. See Create a WhatsApp Business Account for the WhatsApp Business API for help. 1. Enter supporting details and click Submit. To delete a number and its history, see Delete Phone Number from a WABA. Meta's only phone number, which includes Facebook, Instagram, and Oculus, is 650-543-4800. Ads Guide. If you are an enterprise developer, such as a solution provider or managed partner, you can open a Direct Support ticket using the link below. These buttons allow you to easily offer the message recipient actions they can take in response to the template, such as opening the Messenger webview, starting a payment flow, sending a postback message to your webhook, and more. Meta has fixed it. Hello, at this moment I have a problem with the verification of my phone number in Whatsapp Bussiness API. There is a criteria for what kind of phone numbers you can add to your WhatsApp Business Account (WABA). Build, grow and monetize your app using Meta for Developers support resources. Use left menu to navigate to the WhatsApp > API Setup panel. Unable to generate test number. ; On the right pane select Add phone number button under Step 5: Add a phone number. Request phone support from Workplace. facebook-size companies barely provide a direct communication with developers team. You can use an existing, or set up a new one. Request Syntax POST /<BUSINESS_PHONE_NUMBER_ID>/register Post Body Our business has been verified on Meta. I am working on business. I am also unable to verify a phone number since I am not receiving the 5-digit code. Meta for Developers; Blog; Success stories; Dear Facebook Team, Please help me I can't add number here, actually I dont have any number on my apps. Once a business customer claims a pre-verified business phone number, it will be replaced with a verified WhatsApp business phone number (a WhatsApp Business Phone Number object with a code_verification_status set to VERIFIED). If you have multiple numbers added, you can send Facebook SDK; App Events; View all; Docs. Before You Start. September 9 at 1:00 AM. How to contact Facebook developer support? 2. Try Teams for free Explore Teams The phone numbers that belong to the WhatsApp Business Account. thanks for your support. For many of these reasons, we will not disclose the underlying cause of the error, due to privacy and policy reasons. Then, add a template object. Newest Most Voted Unanswered. We seem to have gone through all the steps. 2. This document explains how to register as a Meta developer. 5. com. 10. Today we send the number in the example format +1 999-999-999 for US users. Facebook. If you do not register it within this time On the right pane select Add phone number button under Step 5: Add a phone number. As part of the general onboarding steps you create a new application in the Meta for Developers Portal. " Is it allowed to prefix country code with phone number (before hashing) even if the country field is specified? Troubleshooting Message Not Delivered. Sample Request To send a message to a person, send a POST request to the /PAGE-ID/messsages endpoint with the messaging_type and recipient parameters set, and the message content. To do that, your app needs ALL of the following permissions: whatsapp_business_messaging and whatsapp_business_management. This will be used for WhatsApp Billing and analytics. Request Syntax POST /<BUSINESS_PHONE_NUMBER_ID>/register Post Body Verifty a business phone number using its verification code. Yes. If you didn't register a number when completing the steps in the Get Started document, return to the App Dashboard, go to the WhatsApp > API Setup panel. Please check alert prompt in WhatsApp Manager Overview or follow instructions in Account Quality" I can't find any place where to fix it, I've deleted the app Each App when you active WhatsApp Account by default give you a test Number, in whatsapp Manager create a Message template to that number, and after that then register the new phone number October 31 at 8:44 PM Get All Phone Numbers. Use the POST WhatsApp Business Phone Number > Messages endpoint to send a media-based template message. Select WhatsApp Accounts from the side menu. Send the pre-approved hello_world template message to your chosen recipient number. On the page it says that the status of the phone is "pending" for quite some time and I haven't found any way to verify it. Enzo. The customer did not come online during the 30 day window where we hold messages for offline customers. English (US) Social technologies. Blog. Answers. To get a list of all phone numbers associated with a WhatsApp Business Account, send a GET request to the WhatsApp Business Account > Phone Numbers endpoint. – Codie. phone_number to identify the message recipient. At this point, I haven’t been able to find a definitive solution, so I’d really appreciate any help or guidance you could provide to resolve this. 6. Remember to add a display Note that the Send API does not include recipient_id in the response for messages sent using recipient. You can start WhatsApp conversations with your customers in minutes, send them care notifications or purchase updates, offer personalized services, and provide support in the channel that your customers prefer. In addition, phone numbers can be sorted in either ascending or descending order by last_onboarded_time, which is based on when the user completed onboarding for Embedded How to pick, migrate, register, and delete a phone number for use with the WhatsApp Business API. ; Ensure you have the recipient phone number you would like to message selected in the To field. 9,107 likes How to pick, migrate, register, and delete a phone number for use with the WhatsApp Business API. Send a POST request to the WhatsApp Business Phone Number > Register endpoint to register the business phone number for use with Cloud API. " There is one thing called as developer support - this is what I'm talking about - and that is also one of the things that product companies do. please helm me to solve this. Keep in mind you may need to give the developers your user ID to help them solve your problem. View trending bugs, suggested Please select the product you need help with. Always include the country code as part of your customers' phone numbers, even if all of your data is from the same country. I appreciate if there is any way to fix such problem. WhatsApp Business API. Safety and Integrity This is how you request a decision review: From the Business Support Home page, click on the relevant WhatsApp Business Account. Do you have any questions on publishing your Android app or game on the Play Console? We’re here to help, 24/7. See Registering Phone Numbers for additional information about registering business phone numbers programmatically. I'll enter the destination number, hit the send button, and boom there you have it. If you call that number and choose the option How to pick, migrate, register, and delete a phone number for use with the WhatsApp Business API. Deregistration does not delete a number or its message history. Enterprise Developer Support. Commented May 9, 2013 at 10:27. Edge<WhatsAppApplication> List of apps that are subscribed to webhooks updates for this Manage business accounts, phone numbers, and message templates. Log in to your Facebook Business account. Getting and registering claimed phone numbers. 133015. Contact WhatsApp Support: If none of the above steps work, you can reach out to WhatsApp support for assistance. I tried using different phones and phone numbers. This is a forum for developers, not a product support channel. Asked about 3 months ago. If you want to try your luck calling them regardless, Facebook's support phone numbers are: +1 650-543-4800 Managing business phone numbers. Thanks This is the message that i get: "Phone Number has been blocked. /PHONE_NUMBER_ID. After you create your application you get an app ID and app secret for your app. Login. Click on your WhatsApp account. You must already be a Solution Partner or Tech Provider (i. ; Select your app, then on the left panel select Configuration under WhatsApp. Click Give game feedback. In the WhatsApp API setup, I added two phone numbers; the first one is working fine, but the second one shows a status of "pending. 4. WhatsApp Business Platform. Use the display name guidelines to enter a display name for your phone number. Most message templates, as well as the persistent menu, support buttons that invoke different types of actions. Developer support; Bug tool; Platform status; Developer community forum; Report an incident; Terms and policies. I have completed business verification and set up a WhatsApp Business account for the Cloud API. The WhatsApp Business Platform gives medium to large businesses the ability to connect with customers at scale. For other issues, please visit the relevant section of the Help Center. I already have a webhook made and I want to add a phone number, but it says that I have reached the limit of Phone Numbers added. ; After submission, the request and the issue are moved to the In Review tab. subscribed_apps. Keep in mind you may need to give the developers your user ID to help them Get support for Meta products, account issues, and more by visiting the support page. Is there anyway to contact facebook support? App Review. Admin support# Contact Workplace Support and raise a ticket. You can register a business phone number using the App Dashboard when completing the steps in our Get Started document. You will have 90 days to register this number using its ID. These are the primary resources you will be interacting with when using the API. Register as a Meta Developer. Resources. Save the Business Manager ID. " Despite trying different email addresses, the issue persists. Supports Media HTTP Caching. I have to make an app on Developers that is for WhatsApp. Once you have registered you will have access to the App Dashboard and all of our products, SDKs, APIs, development tools, and developer documentation. Unfortunately, I’ve not received the gazillion verification codes that were supposed to be sent to me. To use the API, you must have a business portfolio. To register a phone number that is behind an IVR system: WhatsApp shares with you 1 or 2 phone numbers that the registration call will come from. Select your Timezone. Scroll down to Step 5: Add a phone number, click the Phone numbers behind an IVR system can be registered, but must be able to accept calls from international numbers and be able to redirect our SMS message or voice call to a real person. , the number 1 must precede a phone number in the United States). You should prefix the country code if the COUNTRY field is not specified. This endpoint is used to set up two-factor authentication. Account Kit Instant Verification bypasses the need for a verification code via SMS when Android consumers enter in a phone number that matches the one they have listed on Facebook. If you need help with an app or game, contact the developer. How to remove it? Developer Tools. AI; Meta Horizon OS; Social technologies; News. ; Under Phone Numbers select Manage Phone Numbers. Please wait a few minutes before attempting to register this phone number. Moderation tool for Docs Tools Support. I needed to register as a facebook developer to use facebook sdk. Developer support; Bug tool Please select the product you need help with. Go to Settings. ; Use the display name guidelines to enter a display name for your phone number. Commented May 9, 2013 at 10:25. Shaurya. Learn more about finding your user ID. Facebook does have a couple of numbers you can call to try getting in touch with the company. Live video stream hidden publication on Facebook Pages. Lars. In the WhatsApp > API Setup panel:. Asked about 2 years ago. 3. com and developers. You can try Direct Support (https://business. This guide provides overview information relating to phone numbers for Solution Partners and customers. Whether you’re looking to generate leads, drive sales, or provide customer service, we have the solutions you need. Mina. To send a media-based message template, make a POST call to /PHONE_NUMBER_ID/messages and attach a message object with type=template. I am needing any help I can. Business portfolios serve as a container for your WhatsApp Business Account (WABA) and business Asset Specific Instructions; Business Manager. my campaign is not going . John . Assign users to the business account. Mauro. solutions. My phone number stopped receiving message callbacks. Sent a test message from a Now, the option to add my phone number is disabled, Support. Scroll down to Step 5: Add a phone number, click the I’ve tried reaching out to META’s support directly, but the automated system says they don’t offer phone support anymore. Find a Developer Partner. What steps can I take to resolve this issue? The number is "pending". In the API setup, the first step (send and receive messages) requires I verify a recipient phone number. You can make a POST request to verify_code edge from the following paths: In a bid to bring more users to the platform, Facebook has now removed support for phone number sign-ups on Messenger for new users. How can we help you? Need help logging in? Learn what to do if you’re having trouble getting back on Facebook. 400. Emmanuel. Please see Phone Numbers for further information. Explore Solutions. These are the building blocks of your Messenger experience. find Mark Apps and games are managed by developers outside of Facebook. ; Choose from the list of violations and click Request Review. We've been able to send test "Hello World" messages via the test number that Meta gives when we create our app. How to contact Facebook developer support? App Review. Contact the developer of an app or game# Open the app or game. Unsupported post request. I tried to use the Business account as well. Moderation tool for . Meta App. Facebook URLs cannot be crawled. This is only possible if the person is using the Facebook for Android app. Deregistering a business phone number makes it no longer usable with Cloud API and disables local storage on the number, if it had been enabled. Try Another Number: If you continue to experience issues, try verifying a different phone number. This can help determine if the problem is specific to your number or your device. Ensure your test business phone number is selected in the From field. Media-Based Message Templates. a-d, because we had removed the Facebook test account from our app that Facebook had used to review our Remove symbols, letters, and any leading zeros. Graph API. Even with subscription payments – zerkms. However, the account status shows 'Review in Progress' for a long time, preventing me from completing registration of my business phone number. Clear See all results for. Facebook Marketplace Enterprise Developer Support. product_catalogs . ; A new dialog opens in Business Manager. Ad Placements on Facebook and Instagram. Export You can access support resources by clicking the Support tab, located on the upper-right navigation menu of any Facebook for Developers page. Selected Answer. The following scenarios can cause a message to appear as sent but not delivered. Last week we received an email notice that our app was violating Platform Terms 7. facebook asked me for phone number to do it. The phone number you are attempting to register was recently deleted, and deletion has not yet completed. Some API calls listed require you to know your phone number’s ID. Rohil. WhatsApp Business Account (WABA). Facebook Q1 2021 Earnings. Business Portfolio. When I try to register the phone number, I get the following error: Phone Numbers. Responsible platform initiatives; Platform terms; Developer policies; Google Play Developer Support. e, have completed the steps in our Become a Solution Partner or Become a Tech Provider documents). ; On the far right of the phone number Phone number and payment method were attached to it. Get All Phone Numbers. However, we are unable to add our own phone number to the continue. If you do not register it within this time Registering Phone Numbers. I already had 2 numbers on the Business side, but then I deleted one. Votes. Build with Meta Horizon OS . I have created an app on the Facebook Developer platform and set up a WhatsApp webhook for sending and receiving messages. Edge<WhatsAppBusinessSolution> Partner solutions that this WhatsApp Business Account is linked to. Unable to add Phone Number. Set the type Docs Tools Support. 9,107 likes · 8 talking about this. facebook. Additionally, this guide contains process information for Solution Partners in the case that they have to manage a customer's phone number and certificates. To deregister a business phone number , make a POST call to Dear WhatsApp Support Team, I have struggled to find the correct place for this post so I am sorry in advance if this is not its intended use. Open the app or game. Register the phone number before trying again. Ask questions, find answers and collaborate at work with Stack Overflow for Teams. Nothing worked. Each call that you make to a Meta Pay API requires an app access token derived from the app ID and app secret. If registering the business phone number for use with On-Premises API, see the On-Premises API Account endpoint reference for instructions. I have query regarding the Phone fields: PHONE : As per Marketing API doc, "Remove symbols, letters, and any leading zeroes. Represents a specific phone number. Add your phone number in the buisness Account. I would appreciate to just have this WhatsApp account working. " Both my business and WhatsApp accounts are verified, and a payment method has been added. . Give access to your credit line. Messenger Solutions. June 29 at 1:36 AM. Our business is verified, and the payment method is approved. In addition, phone numbers can be sorted in either ascending or descending order by last_onboarded_time, which is based on when the user completed onboarding for Embedded Facebook does not do phone support, so getting in touch with a live human is hard. Troubleshooting Message Not Delivered. Our Partner Directory will help you find a developer partner with experience building Facebook Developer Support can't see our iOS Platform in App Settings. However, both phone numbers only play a pre-recorded message. Request a business phone number verification code. Navigate to the Business Settings. Configure Via WhatsApp Manager (WAM) You can configure all of these features in WhatsApp Manager on the specific numbers you choose: Navigate to the My Apps dashboard in the Meta for Developers site. g. As this phone number is registered on the Cloud API, you don't need to download the certificate from WhatsApp Manager to finish registration. Explore the latest Resources. You can't talk to a real human on either number. Developer support; Developer tools; Videos; Success stories; Developer centers. user_ref or recipient. Social technologies that help developers grow, build community and monetize their apps. If you do not have a portfolio, you will be prompted to create one as part of our Get Started process. Build with Meta. If we are unable to confirm a match, the person will be taken through the regular flow and receive a verification code via SMS. I am currently stuck and I have reached out multiple times via WhatsApp Support and Meta Support Pro, but I have not obtained a response from anyone. Phone numbers must include a country code to be used for matching (e. Adjust settings, manage notifications, learn about name changes and Direct Support is a private support channel that connects businesses with specific support teams at Meta for specific business products and services including, but not limited to, Meta Business If you need help with an app or game, contact the developer. It is saying that "phone number has been blocked". However, I am writing to appeal the recent ban on our WhatsApp business phone number, [+973 17042787], which was inadvertently suspended during our testing of the WhatsApp API on Odoo. If you have multiple Meta business accounts, be sure to select the appropriate account. ; If your business customers will be using your app to send and receive messages, you should already know how to use the API to send and receive messages using your own WhatsApp Business Guides and Resources. We have an iOS app that was successfully approved and working fine with Facebook. Meta Connect 2024. It's working now. I also tried to remove the WhatsApp Business App account from the phone, but no luck with that one either. Support. AI. All Questions . Send the app access token by using the Authorization Registration or Deregistration failed because there were too many attempts for this phone number in a short period of time: 100: Invalid parameter: 131014: Internal error: 133005: Two step verification PIN Mismatch: 131000: Something went wrong: 133006: Phone number re-verification needed: 133010: The account is not registered: 131031: Business Meta support advised "Upon checking, I can see that the display name for the phone number provided is already approved. Google Play Developer Support. Svsnv. I'm from Myanmar(Burma) so I used myanmar mobile number in order to receive the Step 3: Send a Test Message. Sample Phone number: [9746742156] I have attempted to create a developer account on Meta, but every time I enter my email address, I receive the following error: "Invalid Email or Phone Number. Calling the Meta Pay APIs. Log In. Edge<ProductCatalog> product_catalogs. If you don’t have an app, you need to create one with the “Business” type. I get this message: There was a problem registering . Bad Request. One of our users reported that whenever they try to change their phone number, Facebook then pops up a message saying that the number has been changed twice. 0. gvpu rrqz wqb olla ytcg tiyyzva fcop ktiue diuek enadyc