Telus 4k box upgrade cost. Click here to sign the petition.
Telus 4k box upgrade cost. Hard reset (unpluging the unit) required.
Telus 4k box upgrade cost They sent me the new digital box running android. Dec 13, 2023 · This is interesting. Aug 16, 2023 · If you find the old PVR box I suggest you just unplug that one and not replace it with the VIP5662W. Minimum system requirements apply. Enjoy personalized profiles, unlimited recordings 5 and thousands of Google Play apps. 400 latest update what has changed? in Optik TV November; Help! I am locked out of my Optik TV line up! Did I fail to upgrade in Optik TV November The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us Internet choice and competition are at risk. Internet choice and competition are at risk. Another box is directly connected to the router using ethernet. Any additional box rentals are $10. . We have an old 4K PVR with recordings on the box, which we also access via an old digital box on a 2nd tv. I either ha Nov 30, 2023 · I need a 4K box how do I order one. 24. After re You won't find a current set top box that will do more than 60Hz. 2. This happens when fast forwarding recorded shows, watching shows on demand and even scrolling the channel guide. So frustrated. Would hate to need this cheaper box just for 4k. I realise that when we get a 4K TV we will need to get Internet 50, right now we have 15 and that is fine. Hard reset (unpluging the unit) required. Bluetooth voice remote. I was advised that I had to replace the existing hardware to continue using Netflix. I currently have a 4K PVR box & recently switched my plan to Optik TV ( 2 years was up and needed to renew) so the agent told me I have to upgrade my TV box. Why do the PVR's even have WiFi Oct 15, 2019 · Just now, I was watching You Tube on the channel that advertises watching 4K videos on You Tube and my first two selections stopped playing for only a few minutes (for 40+ minutes material). For past 2 weeks the the new boxes had buffering issues and finally decided to give up and use AppleTV 4K box. As far as your TV is concerned all channels are 4K because the Optik box does the upscaling before sending it to the TV. 6 Plus easily search across libraries with just your voice with built-in Google Assistant. I received a VIP5662 PVR as an upgrade from Telus just days ago. Any channel broadcast in 1080i/p will show as 1080 when using any Optik box. I want to move that TV to another corner of the room but I can not get the box to connect using wifi. Jul 20, 2021 · If you set the Optik box to 4K output your TV will not need to do upscaling. Now when the technician installed our service last week we set up the new TV box and asked if we can use those 4k boxes as well. Final eligibility for the services will be determined by a TELUS representative. Jul 12, 2023 · I recently upgraded my telus optic tv to a 4K only because Netflix won't be supported anymore. Upgrade to Netflix Premium with Optik TV and watch your favourite shows and movies in stunning 4K and on up to 4 devices at once. PVR in wiring cabinet, ethernet to modem. Since my current box is working, do I have to update my box? Jun 30, 2023 · This is completely unacceptable, every post I see on here or Reddit or tech forums about the new Telus 4k boxes is awful. Sep 22, 2022 · Solved: Wed Sept 21 Hi - My Optik service did a major upgrade itself tonight - and I am wondering what the upgrades are. A 4K box won't fix that. TELUS TV Digital Box and Internet 50 or above required to watch 4K or 4K HDR on Optik. It setup just fine, but will not show all the channels I'm subscribed to. Cables are fine. 7 Jul 31, 2023 · Hi all, Just switched back to Telus after a couple years and we still had the old 4k pvr and receiver boxes back from 2020. No issues with Apple TV. Aug 15, 2023 · I live in Vancouver and I have Optik TV. It will however access the recordings from the 4K PVR as its hard wired via Coaxial Jul 9, 2023 · There is an additional $10 cost to access recordings using it. I am confused because Telus sent me TWO boxes to replace the single one. Nov 18, 2023 · Hi, we were having issues with our old wireless box, they sent us a new telus TV digital box, however, it was not compatible with out existing wired box for recordings. We’ve restarted the main wired PVR box and the wireless one and still nothing. Don’t miss out on this deal. Our old non-4k box that I had from 8 years ago worked fine and never had issues with recordings, could extend them, record on multiple channels, search and record, etc. May 18, 2023 · Looking for support on installing your new Optik TV devices? You’ll find easy to follow steps on how to set up your 4K Wireless Digital box here. So once I got it, I followed the instructions and got the Wifi 4 K to work just fine. No response to controller input. The existing Pik TV Media Box will be replaced with a brand new TELUS TV Digital Box, provided as a free rental as long as you remain a TELUS TV customer. Both exhibit the same issues. If it doesn't have the 4K logo and/or isn't one of these models, it is likely an older HD PVR or Digital Box. Search across live TV, streaming services, gaming apps and more with Google The TELUS TV Digital Box 4 unites all your favorite streaming, apps and channels into one seamless interface, offering the ultimate customizable experience. Search across live TV, streaming services, gaming apps and more with Google Aug 3, 2023 · This is completely unacceptable, every post I see on here or Reddit or tech forums about the new Telus 4k boxes is awful. Now the TV says "Available on Optik 4K digital After calling Telus, I was informed that I needed to upgrade the system and account, which would cost me money both the system, and a new account. I've acquired my current system in 2022 with Vivint prior to the acquisition, a total of 25 devices (4k dollars in equipment) and a 60mo contract. 4K PVR & Wireless Digital Box - Optik TV Hardware | TELUS Aug 16, 2023 · Telus TV+ App / 4K Apple TV box / bad advice from Telus. Would rather use my Nvidia shield android box which is a better box. You won't find a current set top box that will do more than 60Hz. My t v went back and rebooted in seconds Dec 22, 2024 · I asked for an email from Telus for clarity and received the following: Hi *****, Customers can watch 4K channels on the Apple TV box if they have the Apple TV 4K 32GB box, an active subscription to TELUS TV+, an internet connection, an iTunes account or Apple ID set to Canada, and a Gen 4 or higher Apple box. Anyone else have this problem? For instance, it’s usually using about 21 Mbps when I’m watching a 4K HDR channel (TravelXP) using the Arris 4K PVR/Digital Box. Too early to fully assess as I got the box only 2 days before. My Apple TV box is plugged into one of the TV's HDMI Ports. For what it's worth, TELUS currently has 3 generations of Optik TV equipment: Optik HD PVRs/Digital Boxes (there are a few iterations of these, but the newest is from ~13 years ago), Optik 4K PVRs/Wireless Digital Boxes from 2015/2016 and the newest TELUS TV Digital Box with Cloud Recording for Optik TV introduced in 2023. Jan 4, 2021 · 4K content plays fine via Telus box apps / smart TV apps (Netflix / YouTube etc. Free rental included 14. The existing hardware consists of a single box. Search across live TV, streaming services, gaming apps and more with Google Jul 9, 2023 · No regrets yet. I was checking to make sure Netflix worke I recently upgraded my telus optic tv to a 4K only because Netflix won't be supported anymore. I've tried pairing with the new boxes but it doesn't seem to bump the old ones off. Honestly, I was confused too! Telus offered the Wifi 4K box and I took them up on their offer thinking its an upgrade from my older unit. The customer service sending the PVR and the associated boxes. ). This has been the set up as per the instructions from the box. Hi Bonbon_55, Just wondering if you were able to swap out the HD boxes with the 4k boxes easily or if you needed to contact Telus tech support? I just got my 4k boxes and my account is maxed at 6 boxes already. There would have been on-screen messaging and emails back in the spring and early summer. When I watch a HD or SD channel the TV input on my Sony still shows as 4K. We are planning on getting a 4K TV in the future and don't want to have to upgrade the PVR again and lose all my shows recorded. Don't know why Telus loves to rent me hardware for free. telus optik 4k box With the all-new TELUS TV Digital Box, a completely redesigned TV interface and a Bluetooth remote powered by Google Assistant 1, Optik TV delivers more than ever before. TELUS TV Digital Box and Internet 50 or above required to watch 4K HDR on Optik. The message I got was Nov 23, 2023 · If you have a 4K PVR and you want to upgrade 4 HD Digital Boxes, for example, you'd likely have to pay more, as the rental price for 4K is $5/mo higher. If you can even get 4K service with only Internet 50, only a handful of channels are showing 4K content and there isn't e Dec 13, 2023 · This is interesting. 4K HDR compatible television required to watch 4K HDR content. Frustrating the apps don't have 4k channels, despite telus marketing on the website claiming that I can watch all the same on a box of my choosing. ) Fiber internet 75. There's no reason to have 2 boxes when you only have 1 TV. Free rental included 15. I've completed installing the box and paring the remote but now my Apple TV won't work. Feb 27, 2023 · If you have an Optik HD/4K PVR and/or 4K/HD Wireless set-top boxes, you cannot watch recordings on Apple TV etc. I know my box is still having issues and it’s been 2 weeks. Hi and thanks for the reply. If I plug the ethernet cable directly into the Apple box I can watch my Apple TV but if it's plugged into the new 4K box the message says no network connection. Then the ARRIS BOX started rebooting. If you were an optik customer previously, your profile might not have been upgraded properly. Search across live TV, streaming services, gaming apps and more with Google . I noticed there’s no remote for the new box and I only received 1 box (I have 2 of the old ones for my 2 tvs). Free rental included 11. Maisel and The Boys. A new world of entertainment With live TV, streaming services, over 180 free games in the new GameZone and 1000s of Google Play store apps 2 , Optik TV has entertainment covered. Nov 19, 2020 · One of the boxes that is on wifi overheats frequently - usually with either 4K content or when using Netflix on channel 422. Yes I have tried a direct to tv on a Samsung, lg, and sharp…they all see the Telus logo, then spinning colors then right to android tv screen logo where it stays stuck…I’ll be returning the box for a replacement…in the meantime I use the Telus tv+ app which works decently enough…thanks for your inputs… Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. With the all-new TELUS TV Digital Box, a completely redesigned TV interface and a Bluetooth remote powered by Google Assistant 1, Optik TV delivers more than ever before. Just let us put the app on our own android device with the full capabilities. Aug 17, 2021 · I just purchased a VIP5602W wireless 4k box used. Any thoughts? Thx. With the all-new TELUS TV Digital Box, a completely redesigned TV interface and a Bluetooth remote powered by Google Assistant 1, Optik TV delivers more than ever before. Included is Aug 5, 2023 · Hi all, Just switched back to Telus after a couple years and we still had the old 4k pvr and receiver boxes back from 2020. Members Online [deleted] ADMIN MOD . If you have a TELUS TV Digital Box (and the appropriate combo), you can watch recordings on Apple TV etc. Aug 27, 2024 · For multi-year term contracts, rental of one (1) box is included at no additional cost. Aug 3, 2021 · I believe that is the onhly option for wireless 4K digital box. If I want to get a wireless 4K box to pair with the PVR, should I be looking to get a UIW4001/4001e or a VIP5602W? Enjoy streaming and live TV for $55 per month when you bundle with TELUS PureFibre Internet. Free rental included 9. Questions: 1. Telus on demand has a licensing issue and won’t play anything. Feb 16, 2023 · If you have an Optik HD/4K PVR and/or 4K/HD Wireless set-top boxes, you cannot watch recordings on Apple TV etc. Only issue is 2nd TV wont pick up Netflix and Prime (2ND tv is a non smart TV) nor will the non 4K digital box pick up Netflix/Prime. I notice the PVR is cloud based but deletes after 45 days. And the box keeps freezing. It will however access the recordings from the 4K PVR as its hard wired via Coaxial Jul 12, 2023 · I recently upgraded my telus optic tv to a 4K only because Netflix won't be supported anymore. Aug 16, 2023 · Makes sense. 10. Use the Prime Video app on your TELUS 4K digital box, and watch thousands of movies and TV episodes, including exclusive award-winning Amazon Originals such as Fleabag, The Marvelous Mrs. You would have to talk to someone at Telus directly to register an additional box if you happen to buy it second hand. Aug 8, 2023 · Solved: HI, I Was slow to react to upgrade my PVR box and now i am having a hard time finding a place to do so online? i went to this link Jan 8, 2019 · If a channel is broadcast in 720p, that is the maximum broadcast resolution. Subscription to corresponding channels required, not available with all channels. I'd give up my Arris box if my Nvidia shield Telus app had better picture and the app wasn't also missing channels yet. Jul 31, 2023 · Hi all, Just switched back to Telus after a couple years and we still had the old 4k pvr and receiver boxes back from 2020. Get the hottest content from Netflix, Prime Video, Hayu, and more, right on your TV. Jul 1, 2020 · Unplug the connection on your main modem, wait 30 secs and plug it back it . But I would be without service for 7 days waiting for the boxes to show up in mail. This was until I tried to record. Nov 26, 2023 · 4k PVR and Activation Code Problem in Optik TV 3 weeks ago what code do I use to pair my slimline 2 to my Sony Brava xbr-49x800D in Optik TV a month ago Unable to activate subcriptions to Disney+ and Amazon Prime in Optik TV a month ago I am have non stop issues with my optik 4K secondary box freezing and restarting. If you are only upgrading one box and you're already on a service agreement, the price is likely the same. All 3 of my Optik boxes are hardwired so I never even think about the WiFi bandwidth limitations. Box 1 is labelled "Wireless Digital Box" and it looks very similar to the old one. Free rental included 16. The Official subreddit for the City of Calgary located in Alberta, Canada! #YYC . New condo, new Telus hardware, new Samsung TV. I really hope they add 4k channels soon to the apps. The box is in a wide open space with lots of circulation. After May 31st, your existing Pik TV Media Box will no longer support Pik TV. as the legacy platform does not support cloud recordings. Jul 10, 2023 · Are existing customers able to upgrade to the new box yet? Jul 9, 2023 · Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. It will however access the recordings from the 4K PVR as its hard wired via Coaxial Internet choice and competition are at risk. Really bad. If, instead, you are getting a screen that prompts you to TELUS customers can enjoy big savings on Disney+ subscriptions 1 self-install TELUS TV Digital Box. Freezes 3 times a day. Netflix removed support for their app on HD boxes in July 2023. Oct 8, 2023 · I have a personal NETFLIX account that works on my computer and did for years on my TV. Jul 10, 2023 · Hi , if you long press the recording button, it should bring up recording management. Click here to sign the petition. I'd love to use my own device if the app was better. Box resolution has been set to 1080p as I thought the 4K setting was causing this. 00 each per month. Sep 21, 2021 · Telus offered the Wifi 4K box and I took them up on their offer thinking its an upgrade from my older unit. Jul 9, 2023 · There is an additional $10 cost to access recordings using it. All channels including 4k. Reply reply username22ha The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us If you're using Optik 4K PVRs and/or 4K wireless digital boxes, then you for sure should be able to pause live TV for up to 90 minutes. After calling Telus, I was informed that I needed to upgrade the system and account, which would cost me money both the system, and a new account. * 4K HDR television required to watch 4K HDR. Search across live TV, streaming services, gaming apps and more with Google Jul 10, 2023 · Yes, I am able to get the new digital boxes. Jan 22, 2023 · The reason you may not notice a verification process is that when you order a box from Telus and/or an installer puts a new box or service in at your home, the box is already registered with Telus and your account. If you haven’t signed up for it, that could be the issue. You need to talk to Technical Service, who verifies your internet connection and transfer call to Customer Service, who will send the box to you. While the box you have can physically support up to 60Hz, at 4K, the broadcaster is likely limiting the feed to 30Hz/fps at most due to the bandwidth needed and the cost of the equipment needed to encode it above 30Hz on location at the game being televised. I recently got the new Telus 4K digital box since my old one said it would no longer support Netflix. This is interesting. When I set up my new 4K box I guess it kicked me out of all my subscriptions. Aug 16, 2021 · I just purchased a VIP5602W wireless 4k box used. You cannot access 4K content from the non-4K box including the Youtube and Amazon Prime apps. I can't find info anywhere The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us Jul 12, 2023 · I recently upgraded my telus optic tv to a 4K only because Netflix won't be supported anymore. as the new platform does support cloud recordings. Watch your favourite series and movies with TELUS Optik TV apps. Sep 22, 2021 · Yes I do. Free rental included 5. Non 4K ones were fine for years. Search across live TV, streaming services, gaming apps and more with Google Jan 18, 2022 · This is my second box. So he hooked then all up and it worked, they Feb 23, 2022 · 1. The UIW8001 PVR can be found cheaply on CL or FBM. I did resolve the issue. now what? in Optik TV 3 weeks ago; what code do I use to pair my slimline 2 to my Sony Brava xbr-49x800D in Optik TV a month ago; 1. Jul 10, 2023 · There is an additional $10 cost to access recordings using it. May 15, 2020 · I am having to change my PVR and was wondering if I could upgrade to a 4K PVR when I don't have a 4K TV yet. Put the VIP5662W where the TV is and don't use the new Wireless Digital Box at all. Enjoy a FREE 55” Samsung 4K HDR Smart TV with new orders of Optik TV & Internet 250. At that point, the show would simply resume from the pause point and you'd be 90 minutes behind live; there shouldn't be any popups or skips to live if things are working properly. But live channels are choppy (fireplace channel, music videos channel, TSN hockey etc. Hey! I'll send you a private message to discuss further, thanks! Apr 8, 2021 · Optik TV box shows no signal on samsung tv in Optik TV Monday; TV+ box won't start up in Optik TV 3 weeks ago; 4k PVR and Activation Code Problem in Optik TV 4 weeks ago; New Optik TV Box is a dud - how to replace in Optik TV November; Partial control with Telus remote on LG TV in Optik TV November 1 self-install TELUS TV Digital Box. Just called to see if we could upgrade the box in my living room to the new 4K box and was told that it wouldn’t work in my house…then was told it would. 1 self-install TELUS TV Digital Box. This has happened off and on since I was sent the new boxes but lately it’s a constant issue. You can use a non-4K digital box with the 4K PVR as I only recently updated mine to 4K to work with the 4K PVR. umsiwzivvnsbzhwagkticttyiimmumuwspztowuanehoijbu